Activity Report 2024
In this activity report, we look back on the 2024 financial year. The fact that we are only publishing it now, with some delay, is due to the very high workload our ombudsman's office experienced at times. The report highlights the issues we focused on in particular, the hurdles we had to overcome and our successes. Our efforts are always focused on our commitment to fair out-of-court solutions that benefit both financial service providers and their clients.
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