Ombudsstelle FINOS Tätigkeitsbericht 2023

Activity Report 2023

This report provides you with a comprehen-sive insight into our activities, the associated challenges and the successes we have achieved over the past year. We show how we have created added value for our affiliated financial service providers and their clients through our commitment to amicable, out-of-court dispute resolution. We also address our administrative challenges in this report, as this area takes up a significant proportion of our resources.
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